Noble Purpose is the lynchpin for a customer-focused strategy that drives competitive differentiation and emotional engagement. Your Noble Purpose tells the market what you stand for, and why your organization exists. Learn More >
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Can Customer Service Touch Your Soul? When you ask people to define their own profoundly remarkable moments it is almost always a soul-based experience. Soul-based in that your interaction with someone touches you emotionally, not merely …
Could you do me a favor? It’s a common phrase, but it’s packed with meaning. Most of us like to do favors. But we’re often uncomfortable asking for favors. I had to ask a favor recently, from someone I didn’t know. It got me thinking about how asking and.