geoffrey james

How Biz Blab and Manipulative Language Erodes the Nobility of Sales (and why we have to stop it)

  What does the phrase “state of the art” mean to you?   How about “third generation?”   Does that get you jazzed? Probably not.   Yet this is the kind of meaningless language that

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3 Sentences That Will Help You Open a Sales Call with Power

Lisa reveals three-part pragmatic technique for engaging customers and pique their interest.

Podcast: Play in new window | Download (Duration: 3:07 — 2.1MB)

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Stephen Covey and I Share The Best Business Advice We Got From Our Moms

Dave Ramsey and team asked their most popular business leader guests to share the best business advice they got from their moms. Click HERE to read what Stephen Covey, Jon Gordon, and I learned from

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Why Understanding the Back Story Helps You Solve the Problem

  Whose photo would you rather see on the news, the killer or the hero?   Should we be deconstructing the life of a murderer?   Or honoring the lives of the heroes?   In

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3 Things Successful, Happy People do Differently

I have a ringside seat to the success and failures of others. As an executive coach, I share in the triumphs and challenges of my clients.   One of things I’m really good at is

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The Biggest Mistakes People Make on Their First Call

Lisa discusses three big mistakes that people make on their first sales call.

Podcast: Play in new window | Download (Duration: 2:55 — 2.0MB)

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Are Your Metaphors Ruining Your Relationships?

  I admit it; I’m a language junkie. I believe that words matter.   I was recently in a business situation that revealed how much our word choice can affect our relationships.   A major

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Can A Business Owner Be the Salesperson for Their Business?

3 Questions every business owner should ask before they decide to make sales calls.

Podcast: Play in new window | Download (Duration: 2:42 — 1.9MB)

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The Power of Uncertainty: How to become the most persuasive person in the room

  We know who they are. They’re the people who have such charisma and persuasiveness that their ideas get supported, their programs get funded, and they immediately engage friends, customers and colleagues alike.    What

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The Big Question that Most Sales Managers Don’t Ask

Lisa shares one simple question that drives better sales performance. It’s the question most managers don’t ask, but the few who do, get better sales results immediately.

Podcast: Play in new window | Download (Duration: 0:27 — 326.2KB)

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Who Are You Letting Into Your Head?

    Have you ever been infuriated by someone’s Facebook post?   You’re not alone.    One minute you’re mindlessly trolling pictures of your high school girlfriend’s nephew’s graduation, the next minute, someone’s political post

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