Running a busy life sounds good in theory. But more often than not, it can feel your life is running you. A high impact life, with lots of work and personal responsibilities is challenging because you care passionately about every single aspect of it. The problem is, when you.
[Read More]Wouldn’t it be great if people announced their dysfunctions and hidden agendas at the start of a relationship rather than you having to discover it later. Think about how much time you would save. You’d know right from the get-go whether or not you wanted to hire, date or.
[Read More]Are you sabotaging people without realizing it? We want the people around us to do their best, but sometimes, in our efforts to “help,” we wind up making them feel worse. I’ve watched well-intended bosses, parents and spouses unknowingly crush the very people they want to build up. Sometimes.
[Read More]You know the old adage “The customer is always right.” Guess what? Sometime they’re not. It doesn’t matter whether you sell cupcakes, or you’re trying to recruit members for your church, attracting (and keeping) the right customers is more important than pleasing a small group of complainers. Before you.
[Read More]Her name was Karen. She sold the same drug regime as every other rep in her company. Her geographic territory was a nondescript slice of interstates, strip malls, aging hospitals and understaffed, high stress, fake plant-adorned doctor’s offices, just like the other 450 reps in her organization. Yet year after.
[Read More]I’ve observed a horrible phenomenon: the inability to accept a compliment about your employee, spouse, or child. For example, last week my daughter had a friend spend the night. The young lady was polite, helpful, interesting, and a true delight to be around. The next day when her dad.
[Read More]We tend to assume that arguments are bad. We’re wrong. The best ideas often come from arguing. Here are two examples: How fighting against a highway created a network of parks and bike trails. Back in the 1970s my mother led the fight against Route 66 in Arlington, Virginia..
[Read More]Do good things happen to people who think nice thoughts? Do nasty people eventually get punished in the end? It sounds good in theory, but how do you explain all the rich jerks in the world? The concept of Karma has taken root in our culture. Its come from.
[Read More]Positive thinking is kind of like crack. Once you become addicted to it, you can’t get enough. Before you know it, it’s become a daily habit and you’re trying to push it on all your friends. But for many, positive thinking is just too wild and crazy for them.
[Read More]Q: What do world hunger and bad customer service have in common? A: The secret to solving them both is empathy and innovation. Empathy and innovation seem like an unlikely pairing, but together, they’re the secret to solving just about everything. Here’s why. You have to care about a.
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