Category Archives: Leadership

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3 Insidious Mistakes That Will Mess Up Your Life

Have you ever found yourself saying, “I wish I’d known that earlier?”   You’re not alone. Most of us have learned our biggest lesson the hard way, through experience and mistakes.   It’s a weird

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The Great Sales Disconnect: Why We’re Weird About Salespeople

  Houston, we have a problem.   It’s not as dramatic as an out of control space capsule hurtling towards death.   But it does cause many people to abort what could have been a

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Stephen McHale - CEO Explorys

How to Use Your Noble Sales Purpose on TV – Demonstrated by Explorys CEO, Steve McHale

I’ve written extensively about why purpose matters.  It keeps you focused on your customers, it drives the top sales performance, it improves improve morale, and it ignites innovation. But here’s another benefit: A compelling Noble

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Why Servant Leadership Is Slightly Off, And What to Do Instead

  What constitutes a great leader?   Is it charisma? Someone with a great vision who fearlessly leads the team up the hill?   Or perhaps it’s servant leadership, a humble leader who patiently and

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Why Compromise Never Works (and What to Do Instead)

  What if everything you thought you knew about compromise was wrong?   We’ve long been told that “good” people to meet in the middle.   Refusal to compromise is widely considered to be the

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Are You Listening to The Wrong Feedback?

  All feedback is not valid. A big problem with feedback is that we often listen to the wrong sources.   For example, my friend Julie felt called to make handmade cards.    From an

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geoffrey james

How Biz Blab and Manipulative Language Erodes the Nobility of Sales (and why we have to stop it)

  What does the phrase “state of the art” mean to you?   How about “third generation?”   Does that get you jazzed? Probably not.   Yet this is the kind of meaningless language that

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Why Understanding the Back Story Helps You Solve the Problem

  Whose photo would you rather see on the news, the killer or the hero?   Should we be deconstructing the life of a murderer?   Or honoring the lives of the heroes?   In

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3 Things Successful, Happy People do Differently

I have a ringside seat to the success and failures of others. As an executive coach, I share in the triumphs and challenges of my clients.   One of things I’m really good at is

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Are Your Metaphors Ruining Your Relationships?

  I admit it; I’m a language junkie. I believe that words matter.   I was recently in a business situation that revealed how much our word choice can affect our relationships.   A major

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The Power of Uncertainty: How to become the most persuasive person in the room

  We know who they are. They’re the people who have such charisma and persuasiveness that their ideas get supported, their programs get funded, and they immediately engage friends, customers and colleagues alike.    What

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