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Leadership

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Is it Coaching, or a Critique? Perspective Changes Everything.

How do you respond when someone offers you a suggestion? Consider this scenario.  Imagine you just gave a presentation.  Afterwards, your boss says, “It was good, but you included too much detail, next time make it crisper.” How do you react?  Do you feel the need to explain why.

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Bob Burg Podcast

Do Your Pronouns Reveal You as a Giver, or Taker?

Have you ever tried to persuade a group to take action? How do you approach the situation?  Do you convince people by telling them why you believe your recommendations are the right move?  Do you try to get them engaged in your story? How often do you say, I.

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I’m Sorry and It Will Happen Again

How often do you find yourself making the same mistake? Again. And Again. I was talking to a colleague, who also happens to be my daughter. She was describing a client scenario; I jumped in quickly assuming I knew what they wanted. She paused, annoyed, then went on to.

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The Nobility of Business Owners

Why do you go to work?  For many people work is a means to an end.  They work because they want/need a paycheck. But ask an entrepreneur why they chose their profession, and you’ll find a story about love and passion, the story also usually involves exhaustion. Let’s face.

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Two Reasons People Panic at Work and How to Stop Doing That

A client of ours was experiencing a drop in sales; financial performance was down, way down. The natural response is fear and panic. Unfortunately the natural response is the very worst path for a leader. Here’s how it usually plays out. The numbers look bad, leaders try to rectify.

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3 Reasons People Quit That Have Nothing To Do With Money

In a recent study, 89% of employers assume that their employees leave for more money elsewhere.  But in reality, studies from Gallup and the Incentive Research Foundation reveal only 12% of employees actually earn more from their next company. In my experience, people become demotivated first. The decision to.

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Would You Get 3 Out Of 5 Stars?

What if everyone who interacted with you had the opportunity to rate your performance? Guess what? They already do. Peruse LinkedIn, Glassdoor and Yelp, and you’ll see personal comments on everyone from CEOs to a specific waitress at a coffee shop. RateMyProf.com changed the game on professors by giving.

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How to Decode Millennials for Fun and Profit

It seems like it happens overnight. One minute you’re the young upstart; the next minute you’re the oldest person in the room. If it suddenly feels like you’re the only one who remembers the Partridge family, there’s a reason. The number of young people in the workforce has exploded. .

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What’s the ROI on Friendship?

Who are your five closest friends?  Did you intentionally choose them?  Or are they circumstantial friends? Whether you realize it or not, your closest friends set the bar for what you consider to be normal.  For example, if you’re a B student and all your friends get C’s, you’ll.

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When to Negotiate, and When to Play Nice

“You don’t get what you deserve. You get what you negotiate.” It was the marketing tagline for a popular 1980s negotiating skills program.  Personally, I find this concept absolutely exhausting. Do you really want to game every aspect of daily life? I teach negotiation skills, and coach clients in.

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