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Leadership

The Only Two Goals We Should be Setting for School This Year

Imagine spending all day staring at someone yammer on about something irrelevant, boring and difficult. Now imagine doing it on Zoom.  I’m not talking about your job; I’m talking about the way our kids are experiencing school. It’s time to admit that the way we’re doing school isn’t working..

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How to Navigate Career Changes with Confidence

A pandemic, an economic downturn, and a reassessment of what really matters to us is resulting in a massive shifting of careers. Many are using this pandemic as an opportunity to pivot industries, learn new skills, or even start a business. Whether a big career change is by your.

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How to Maximize Potential: Addressing the Confidence Gap

Organizations are filled with untapped potential, undermined by the thousands of small slights that erode the confidence of anyone who doesn’t “fit in.” This is costly to everyone because when people aren’t confident, they’re not fully present and they don’t contribute as well as they could. Why confidence erodes.

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What Disrupters Do Differently: 3 Ways to Drive (Fast) Innovation

How well do you actually know your customers? You likely have their purchasing data and demographic information, but do you truly understand their hopes and dreams? The current crisis is revealing the stark difference between true customer intimacy – a deep-seated knowledge of the customer’s thoughts, needs, challenges and.

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How to Avoid Alienating Customers When You Really Need the Sale

As organizations rush to make up for unprecedented declines in revenue during the pandemic, they’re keenly focused on shoring up their sales pipeline. Yet in their haste, businesses are at risk for alienating the very customers they need if their sales team takes the wrong approach.  Here are three.

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Are You Grading Yourself? Maybe You Should Stop

How often do you feel like you’re coming up short? Whether it’s at work or at home, with your professional prowess or your weight, it’s easy to fall into the trap of grading yourself on everything. Let’s face it; we live in a performance culture. As someone who works.

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Why Fear Flatlines a Team, and What to Do Instead

Is fear a good motivator? It can be. Many years ago, my old boss said, “If you really want to get people to do something, make them afraid.” He wasn’t wrong. Fear does prompt people to act. The problem is, they’re only acting to alleviate the fear. When the.

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How To Feel Connected When You Miss Your Office

One of our clients said, “When this is over, and we’re back in the office, I’m never eating lunch at my desk again. I want to be in the break room with you people!” referring to her colleagues. If you find yourself really missing the camaraderie of the office,.

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How to Make Meetings Not Soul Sucking

What percentage of time do you spend in meetings? According to the Muse, If you’re a middle manager, it’s likely about 35% of your time. If you’re in upper management, it can be a whopping 50% (or even more if when you’re doing everything virtually). Meetings have a bad reputation..

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How to Motivate Your Team As The Economy Reopens

As the economy starts to reopen, companies face a delicate question: how can they sell – which is essential to their survival – but do it in a way that isn’t perceived as desperate or off-putting? One Chief Revenue Officer summarized the challenge: “I want to tell my team.

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