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Leadership

Winners Can Be Surprised, but Losers Should Not Be

Have you ever faced public humiliation? I have. Years ago I was up for a promotion; I knew that one of my peers was also being considered. I lost. My boss at the time had the good grace to call me into his office, late in the day, and.

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Why You Should Be the Odd One Out

I was the only white person in the classroom, and I didn’t know how to do the hula, which was embarrassing. Have you ever been the only person of your race or sex in a classroom or meeting?  If so, you know what it’s like to be the odd.

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Buy a Lighted Tractor: Four Business Rules From a Winemaker

Wine is glamorous.  But winemaking?  Not so much. I recently interviewed Susan Wingo Kiers, owner of Ox-Eye Vineyards, a Virginia farm winery in the Shenandoah Valley.  Susan and her husband John Kiers purchased a 100-acre farm in 1996 for the purpose of growing grapes.  Now, after twenty years of.

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Is it Coaching, or a Critique? Perspective Changes Everything.

How do you respond when someone offers you a suggestion? Consider this scenario.  Imagine you just gave a presentation.  Afterwards, your boss says, “It was good, but you included too much detail, next time make it crisper.” How do you react?  Do you feel the need to explain why.

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Do Your Pronouns Reveal You as a Giver, or Taker?

Have you ever tried to persuade a group to take action? How do you approach the situation?  Do you convince people by telling them why you believe your recommendations are the right move?  Do you try to get them engaged in your story? How often do you say, I.

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I’m Sorry and It Will Happen Again

How often do you find yourself making the same mistake? Again. And Again. I was talking to a colleague, who also happens to be my daughter. She was describing a client scenario; I jumped in quickly assuming I knew what they wanted. She paused, annoyed, then went on to.

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The Nobility of Business Owners

Why do you go to work?  For many people work is a means to an end.  They work because they want/need a paycheck. But ask an entrepreneur why they chose their profession, and you’ll find a story about love and passion, the story also usually involves exhaustion. Let’s face.

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Two Reasons People Panic at Work and How to Stop Doing That

A client of ours was experiencing a drop in sales; financial performance was down, way down. The natural response is fear and panic. Unfortunately the natural response is the very worst path for a leader. Here’s how it usually plays out. The numbers look bad, leaders try to rectify.

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3 Reasons People Quit That Have Nothing To Do With Money

In a recent study, 89% of employers assume that their employees leave for more money elsewhere.  But in reality, studies from Gallup and the Incentive Research Foundation reveal only 12% of employees actually earn more from their next company. In my experience, people become demotivated first. The decision to.

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Would You Get 3 Out Of 5 Stars?

What if everyone who interacted with you had the opportunity to rate your performance? Guess what? They already do. Peruse LinkedIn, Glassdoor and Yelp, and you’ll see personal comments on everyone from CEOs to a specific waitress at a coffee shop. RateMyProf.com changed the game on professors by giving.

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