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How Smart People Can Get Better At Everything

Don’t Be the One Who Waits for the Safe Space

We all want the safe space, the space where you won’t be rejected, where you won’t look silly, where there’s no risk, and where you know that things will work.…Read more

Why Metrics Drive Mediocrity

We’ve all heard it, “You can’t manage what you can’t measure.” Metrics-driven leadership is now the default. Leaders set numerical goals in an attempt to solve every problem from struggling…Read more

Three Types of People That Will Make You Happier

Does life ever sometimes seem like one big long to-do list? With too much to do and not enough time to do it, life can easily become a grind.  We…Read more

Why the Story of Your Job Becomes the Story of Your Life

When someone asks you what you do for a living, how do you answer?  And equally, or perhaps even more important, what does your face look like? Compare and contrast…Read more

Are You Going to be Blindsided by the Future?

We’ll all been there. Things are running smoothly, then whack, seemingly out of nowhere you get hit over the head. You lose your job, your competition takes away your best…Read more

What Does your Internal Talk Track Reveal About You?

When I was in college I signed up to attend a “meeting” to learn about summer jobs that supposedly paid the big bucks.  In hindsight I should have known it…Read more

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    The Table of Brotherhood Actually Happened At a Burger Joint

The Table of Brotherhood Actually Happened At a Burger Joint

I was sitting at an upscale burger place in Atlanta a few months back with my daughter.   An African-American family sat down at the table beside us - a mom,…Read more

Which Complaints are Worth Listening to?

A teacher friend of mine recently expressed frustration that she doesn’t get the respect that she feels she deserves from parents and students. I wonder which feedback she’s paying attention…Read more

Why We Get Frantic, Then Burnout

How many times have you worked like a fiend on something and then found yourself so burned out you couldn’t bear to even look at it again? You’re not alone.…Read more

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    Why Beauty Matters at Work, And Not in the Way You Might Think

Why Beauty Matters at Work, And Not in the Way You Might Think

One of my clients is remodeling their offices.  Employees have to walk through construction everyday, and it’s having a chilling effect on morale.  When deciding how to manage the construction…Read more

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    Why the “My Job is Harder” Fight isn’t a Battle You Want to Win

Why the “My Job is Harder” Fight isn’t a Battle You Want to Win

There’s a human tendency to feel like you’re pulling more than your fair share of the weight. That’s because we only experience the hardships of our own reality. We don’t…Read more

How to Leverage Intuition in Decision-making

I knew it. How many times have you found yourself saying that, after the fact? When you ignore your instincts, and go forward despite a slightly uncomfortable feeling in your…Read more

Why it’s Worth Learning to Manage Your Face

A friend of mine owns a bakery and café.  Her cupcakes are scrumptious, her Caprese sandwich melts in your mouth.  Clients drive miles for one of her macaroons. Her baked…Read more

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    The Biggest Difference between Success and Mediocrity for Teachers and Leaders

The Biggest Difference between Success and Mediocrity for Teachers and Leaders

Do you remember your most horrible teacher? What about your worst boss?  You can probably still hear their words in your head. I have vivid memories of my sixth grade…Read more

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    The Real Driver of Great Innovation via Alexander Graham Bell and Pharrell Williams

The Real Driver of Great Innovation via Alexander Graham Bell and Pharrell Williams

Does innovation come from within, or is it driven by outside forces? We often think of innovation as a random stroke of genius, a spark of creativity ignited by a…Read more

Why Words Matter and How to Choose the Right Ones

“Sticks and stones may break my bones, but words will never hurt me.” Whoever said that probably never had a parent call them stupid.  They probably also never knew the…Read more

The Sales Leadership Expert at Forbes
  • Why Metrics Drive Mediocrity


    When you dumb the measurements down to the lowest level, you dumb the performance down to the lowest level. Trying to manage by the numbers, be they test scores, sales activity, or productivity measur … … Read more

Lisa on Forbes.com

Lisa's Blog: Life on Purpose

Don’t Be the One Who Waits for the Safe Space

We all want the safe space, the space where you won’t be rejected, where you won’t look silly, where there’s no risk, and where you know that things will work.…Read more

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