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Sales

Lastest Forbes Article- Is Your Sales Force Mediocre? Five Questions for Leaders

Peter Drucker once said, “Profit is not the purpose of a business, it’s the test of its validity.” If I were to ask your sales team, “What’s the purpose of your organization?” What would they say? Click here to read!

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Why Your Marketing Department May Be Ruining Your Sales Force

Lisa shares an interesting view of marketing materials and how they can make or break a sales call.

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Why Praising the Numbers is Not Enough

Lisa explains the narrative that leaders need to improve sales performance.

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Innovative Service Lessons from a Master Griller

Innovative Service Lessons from a Master Griller My son, Bilijack, is a world class griller. More than a hobby, he refers to himself as a grill snob…as in, an expert who knows he’s an expert. And, he only uses quality charcoal as his source of heat! He labels my “over.

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Why Your Sales Force Should Not Be Performing Seals

Lisa explains why it’s not a good idea to force your sales people to follow a sales script during their sales calls.

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Decatur Book Festival 2013

I’m very excited to be presenting at this year’s event! If you’re in the ATL, please join me Saturday, Aug. 31 at 10:00AM. I’ll be at the Marriott Conference Center, Ballroom A. http://www.decaturbookfestival.com/2013/authors/detail.php?id=327

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My conversation with sales coach Deb Calvert on CONNECT

Listen to my conversation with sales coach Deb Calvert on CONNECT: Great tips for managing new salespeople, and also how to manage your BOSS!

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Podcast on Raintoday.com

Check out my recent podcast for RainToday.com. Click here and scroll to the page bottom for the play button.

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Why Southwest is Beating the Competition

When was the last time an airline employee gave you enthusiastic service? Compare and contrast these two stories to see how senior leadership affects employee commitment: Last year, I lost my wallet on a late night Delta airlines flight. I stumbled off the plane in a bleary-eyed stupor, and.

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The Great Sales Disconnect: Why We’re Weird About Salespeople

Houston, we have a problem. It’s not as dramatic as an out of control space capsule hurtling towards death. But it does cause many people to abort what could have been a successful mission. It’s a business problem. It’s the disconnect between the word sales and the word salesperson. People.

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