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Sales

Teamwork v. Collaboration (And Why I'm Finally Lifting My Ban On Sports Analogies)

If you’re in business, you’ve no doubt had someone – probably your boss or a motivational speaker – attempt to inspire you with a sports analogy. “We’re in the bottom of the ninth; it’s time to show the competition what we’re made of!” “It’s crunch time, people. It’s 4th.

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Why the Carrot and Stick Model No Longer Works

Think your incentive plan is working?  Research reveals, there’s a complete and total disconnect between what social science knows and what business actually does.  The carrot and the stick model of performance management no longer works. The truth is, people have two basic needs.   People want to be.

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Why Telling People How to Behave Never Works

Wouldn’t it be nice if you could tell people what to do, and then have them actually do it? How fabulous would it be to simply share your wisdom and watch other people change before your eyes. “Kids, gather round. Nutrition and organizational skills should be at the top.

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Words Are Free But Their Value Is Priceless

Why should I have to tell you that I love you?  I’m married to you, aren’t I? Why should I have to compliment you for doing your job?  I pay you every week. It’s the “I shouldn’t have to tell you – you should just know” phenomenon, and it.

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Service, Satisfaction, And Other Legends of Old

Long, long ago in a land far, far away, there existed an ancient practice called customer service. Highly trained tribal leaders were anointed the title of “service reps,” and their role was to assist the befuddled and the bewildered with the purchase and use of goods and services. Legend.

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Can Cool Clothes Make You More Successful?

  Do clothes make the man? Or in this case, the woman? We can talk all day about how brains and work ethic are more important than looks and fashion. But humans are visual creatures by nature. Like it or not, we make instant assessments of people based on.

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Five Secrets of Super Successful People

What’s the difference between good and great? Why are some people able to create super successful lives, while most of their peers hover near the mediocre middle? As someone who’s spent a lifetime studying human behavior, I can tell you, success isn’t just about your level of education or.

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There Are Good Friends, and Then There Are Great Friends

What makes someone a great friend? Is it being supportive and accepting you just the way you are? Or is it someone who has the guts to kick you in the tail and demand that you do better? I had an abysmal book signing several years ago that gave.

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The Male Factor: The Secret Beliefs that Women Miss

Why do people of the opposite sex act so weird at work? Anyone who works in an environment where their sex is in the minority knows that men and women are different.  Actually, anyone who’s ever gone to school, ridden a bus, dated, read a Facebook page, been married,.

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Free Webinar Series – Growing Your Small Business (without giving up your life) -Starts June 24

Please join me for a free webinar series:Growing Your Business (without giving up your life) Starting JUNE 24 We’ll cover: Networking – How to generate leads,  when you don’t have time to get out into the community Motivation- How to get your employees engaged, when you can’t afford raises.

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