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    How a Slight Tweak in Words Changes Your Entire Organization

How a Slight Tweak in Words Changes Your Entire Organization

A colleague and friend of mine was staying at a high-end casino hotel recently for a conference.  One morning, he asked a waiter for a bottle of water.  A few…Read more

Three Marketing Tips From the Two best Panhandlers in Vegas

Marketing Ideas from Las Vegas Be Different New, improved, fabulous, best, etc., the language of marketing is fueled with so many meaningless adjectives that we’ve become immune to them. Yet…Read more

Why Carrot-and-Stick Motivation No Longer Works

How do you motivate people? You don’t. A leader’s job is to create the conditions whereby a motivated person can excel. It’s counterintuitive because leaders have typically been told that…Read more

Is Your Job Just a Job?

Do you consider your work a calling? Or is it just a job? The recent Wall Street Journal article, “I Don’t Have a Job. I Have a Higher Calling,” evoked…Read more

Internal Customers: A Flawed Concept That Drives Mediocrity

Does your organization talk about internal customers?  The idea is that employees who don’t interact with external customers have internal customers, key stakeholders for whom they provide services.  The IT…Read more

Why Culture Matters More Than Goals

What’s the culture of your organization?  Is it an environment where things get done on time, every time?  Or are deadlines more flexible?   Do you believe in having fun, or…Read more

Are Errors of Apathy Eroding Your Organization?

If you’re not making mistakes you’re not trying anything new. Yet in many organizations, there’s a greater penalty for errors than for inaction. The reason is that inaction often goes…Read more

The Mental Shortcut That Dumbs Down Your Mind

The human mind loves certainty. Left to its own devices, when faced with a challenging situation, your brain will create a dichotomy, a this or that polarizing choice that simplifies…Read more

The Horrible Awful Thing That is Wrong with Schools

Do you remember career counseling when you were in school?  Someone probably presented a bunch of career options and then tried to help you decide the best fit based on…Read more

Don’t Be the One Who Waits for the Safe Space

We all want the safe space, the space where you won’t be rejected, where you won’t look silly, where there’s no risk, and where you know that things will work.…Read more

Why Metrics Drive Mediocrity

We’ve all heard it, “You can’t manage what you can’t measure.” Metrics-driven leadership is now the default. Leaders set numerical goals in an attempt to solve every problem from struggling…Read more

Three Types of People That Will Make You Happier

Does life ever sometimes seem like one big long to-do list? With too much to do and not enough time to do it, life can easily become a grind.  We…Read more

Why Doing the Right Thing Makes You Money, If You Go First

CVS kicked their cigarette habit in October of 2014. They were generating $2 billion in revenue annually selling tobacco. But they quit, cold turkey. They gave up $2 billion a…Read more

Why the Arc of the Universe Bends Towards Better

Sometimes it seems like the world is falling apart. Race relations are struggling, children are being murdered, and even beloved cultural icons are tumbling. It seems like the world is…Read more

Why the Story of Your Job Becomes the Story of Your Life

When someone asks you what you do for a living, how do you answer?  And equally, or perhaps even more important, what does your face look like? Compare and contrast…Read more

Three Big Mistakes That Ruin Good Projects

Where do you start a painting project?  Or any type of project? I was refinishing some furniture recently, and found myself thinking about the three classic mistakes that people make…Read more

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  • Leadership Lessons From Monica Lewinsky


    In 22 short minutes Lewinsky transforms public perception, moving from a woman who was once narrowly defined by a youthful mistake to emerge as a commanding leader of a Noble cause. As someone who coa … … Read more

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Lisa's Blog: Life on Purpose

How a Slight Tweak in Words Changes Your Entire Organization

A colleague and friend of mine was staying at a high-end casino hotel recently for a conference.  One morning, he asked a waiter for a bottle of water.  A few…Read more

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