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How Smart People Can Get Better At Everything

Why Your Backstory Matters: The case of the boring accountant

Have you ever listened to a boring accountant? Not to be dismissive of entire professions, but some groups have a reputation for being less than stellar storytellers.  Full disclosure, my…Read more

Our Black Ancestry: A Personal Story

When my friend Diana told me about her family legacy, I was stunned. But no more stunned than when she discovered it herself. Here, in her own words, is Diana…Read more

Guilty Volunteer Please Put Your Hand Down

Are you a guilty volunteer? A guilty volunteer is someone who can’t say no, but then resents saying yes. For example, if the emails say, “We need helpers for field…Read more

Why Business is a Force for Good, Yes Really

Cut to the evil businessman cackling as he counts his coins while his workers slave away in the salt mines, giving their lifeblood for his riches.  We all know the…Read more

Are You a Boiled Frog? Or an Evolved Human?

If you drop a frog in a pot of boiling water, it will immediately leap out. But if you put a frog in cool water and gradually turn up the…Read more

How Would a Five-Year-Old Evaluate Your Airtime?

What subject do you give the most airtime to? If someone asked your team what you care about, what would they say? How about your family? I regularly get a…Read more

Leadership Lessons from Monica Lewinsky

Leaders aren’t ruined by their mistakes. They’re ruined by their response to their mistakes. Monica Lewinsky’s recent TED talk, “The Price of Shame” illustrates how the right words with the…Read more

Three Marketing Tips From the Two best Panhandlers in Vegas

I was recently in Vegas, where a walk down The Strip is a marketing juggernaut. From the costumed characters tossing you coupons for all you can eat buffet, to the…Read more

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    How a Slight Tweak in Words Changes Your Entire Organization

How a Slight Tweak in Words Changes Your Entire Organization

A colleague and friend of mine was staying at a high-end casino hotel recently for a conference.  One morning, he asked a waiter for a bottle of water.  A few…Read more

Three Marketing Tips From the Two best Panhandlers in Vegas

Marketing Ideas from Las Vegas Be Different New, improved, fabulous, best, etc., the language of marketing is fueled with so many meaningless adjectives that we’ve become immune to them. Yet…Read more

Why Carrot-and-Stick Motivation No Longer Works

How do you motivate people? You don’t. A leader’s job is to create the conditions whereby a motivated person can excel. It’s counterintuitive because leaders have typically been told that…Read more

Is Your Job Just a Job?

Do you consider your work a calling? Or is it just a job? The recent Wall Street Journal article, “I Don’t Have a Job. I Have a Higher Calling,” evoked…Read more

Internal Customers: A Flawed Concept That Drives Mediocrity

Does your organization talk about internal customers?  The idea is that employees who don’t interact with external customers have internal customers, key stakeholders for whom they provide services.  The IT…Read more

Why Culture Matters More Than Goals

What’s the culture of your organization?  Is it an environment where things get done on time, every time?  Or are deadlines more flexible?   Do you believe in having fun, or…Read more

Are Errors of Apathy Eroding Your Organization?

If you’re not making mistakes you’re not trying anything new. Yet in many organizations, there’s a greater penalty for errors than for inaction. The reason is that inaction often goes…Read more

The Mental Shortcut That Dumbs Down Your Mind

The human mind loves certainty. Left to its own devices, when faced with a challenging situation, your brain will create a dichotomy, a this or that polarizing choice that simplifies…Read more

The Sales Leadership Expert at Forbes
  • Leadership Lessons From Monica Lewinsky


    In 22 short minutes Lewinsky transforms public perception, moving from a woman who was once narrowly defined by a youthful mistake to emerge as a commanding leader of a Noble cause. As someone who coa … … Read more

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Lisa's Blog: Life on Purpose

Why Your Backstory Matters: The case of the boring accountant

Have you ever listened to a boring accountant? Not to be dismissive of entire professions, but some groups have a reputation for being less than stellar storytellers.  Full disclosure, my…Read more

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