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A Love Letter for America: Please Come Home

Are you as frustrated with politics as I am?  As a nation, we’re more divided and mistrustful of each other than I’ve ever seen in my adult lifetime. I’m going to go ahead and say it: I want to fall back in love with my country. I confess I’m.

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Ignoring Data is Essential for Optimism

My daughter recently got married. In the weeks leading up to the wedding, I realized the act of getting married is profoundly optimistic. We’re all well-acquainted with the 50% divorce rate. Yet every day, we humans look these odds in the face, and say, we’re doing it anyway. As.

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Gratitude is a Gateway Drug

When was the last time you felt sorry for yourself? How about annoyed? Think about the last time you felt low, for whatever reason. What thoughts were going through your head?   If you examine your mental talk track during low periods, you’ll likely find one common theme: An.

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Why a Good Apology Requires Wading in The Muck

A good apology is a rare and treasured gift. It’s a treasure for both the giver and the receiver because a true apology includes a transformational moment of empathy. Consider this common workplace challenge: Someone takes credit for your idea at a meeting.  They realize it afterwards, or someone.

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Lack of Purpose: The Real Reason People Don’t Trust Banks

You’ve seen the ads for financial services.   They tell you, “Customers are our most important asset” or “We care about your future.”   Based on their marketing messages, one would think the industry is filled with professionals whose sole purpose is to make your life better. Yet, according.

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Is Your Brain a House of Cards?

What are your loadbearing neural pathways? In construction, a loadbearing wall is vital to supporting the structure.  A loadbearing neural pathway is much the same.  It’s a belief that supports a hundred other beliefs.  For example, I have a friend who was once highly engaged in a strict religious.

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Noble Purpose: A Business Strategy, Not Just A Slogan

All the cool kids have a purpose. Philosophers have been talking about purpose and meaning since the dawn of time. But since I wrote Selling with Noble Purpose in 2012, and trademarked the Noble Purpose methodology for business, the idea of purpose in business has become mainstream. More and.

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Do You Even Know What Good Looks Like?

When I was in college I worked as the receptionist for a health club. My boss, the owner, was a young guy who’d been a fitness buff and had the gumption to start his own business. I refer to him as young guy now. Back then, when I was.

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Why Smart Goals Don’t Work In Sales And What To Do Instead

Do you remember SMART goals? I was introduced to the concept early in my career. Smart goals are specific, measurable, agreed upon, realistic, and time bound. Unfortunately, they’re also usually horrifically boring and uninspiring. The SMART goal concept isn’t bad in theory. A SMART goal is better than no.

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When to Offer Advice and When to Shut Up

Have you ever gone into a new job or role and immediately seen areas for improvement? One of my clients changed jobs recently.  He was heavily recruited by his new employer because the CEO wanted to make changes.  My client, I’ll call him Jim, was the perfect guy for.

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