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Why Passion Fails (at work)

The words passion and purpose are often used somewhat interchangeably.  It might surprise you to learn, purpose and passion are two distinctly different things.  And one is significantly more effective for driving performance than the other. Let’s start with definitions. Passion is when you feel excited about your work..

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Why ROI Isn’t Always the Best Lens for Big Decisions

When you have a financial lens on decision-making sometimes it’s hard to consider any other factors.  Leaders trained in a traditional ROI model often default to it in every situation.  I saw this play out in unforgettable meeting I attended over a decade ago. I still remember exactly what.

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How to Ruin a Good Relationship

Have you ever experienced a situation where the experts charged with negotiating the deal wind up killing it, and destroying all the good will in the process? Consider the case of Bill. Bill landed a new client he was thrilled about. His customer was equally excited. The project was.

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Why Everyone is a Mind Reader

She stood in the middle of the conference room, pointer in hand.  When she paused mid-sentence to single me out in front of everyone, I was stunned.  She had a smile on her face, but her eyes were boring a hole into my head. “Lisa, if you’re not comfortable.

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What the Most Depressing Song in the World Tells Us About Human Nature

The first time I heard the song I kind of liked it, until I really listened, then I despised it. The twangy country ballad about a son discovering how much his late father loved him, spoke to people. Randy Travis sang, “We all thought his heart was made of.

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What Happens If No One Needs Health Insurance?

Why do you go to work? If you ask most people, they’ll say, I need the money.  But the answer expands a bit if you ask people who work for a large company, or the government.  Dig a little deeper and you’ll find many people work for big organizations.

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Reset Your Gratitude Button From the Center Seat in Coach

The man next to me in 38C is frustrated because the flight from Boston has been delayed by 2 hours. He’s got an aisle seat, and a drink in his hand, but he’s still very annoyed. Meanwhile, I’m in the center seat, between two big guys who are taking.

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Is Change Hard? Or Do Leaders Make it Harder?

Traditional thinking tells us people don’t like change. But if that were true, no one would ever get married or have a baby.  Or move, or go to college, or change jobs, or the myriad of other changes we humans regularly impose on ourselves. People make huge sweeping changes.

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Taking advice? Consider the source.

She loved making cards.  For her, they were a work of art.  She started out making them for friends and family.  Beautiful creations of paper, ribbon, tissue, and anything else she could find.  People swooned over her cards.  She loved watching the look on someone’s face when they opened.

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Why Data Presentations are Terrible and How to Fix It

Imagine you’re at a conference, and you have to choose between two programs for your afternoon session.  Both presenters are experts in your field.  One presenter has gathered a huge body of data and will be presenting it all in a long PowerPoint. The other presenter has amassed a.

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