Do You have a Spreadsheet Problem or a Yellow Pad Problem?

How does a company go bankrupt?  Slowly at first, then really, really fast. It’s exactly the same way individuals go broke, gradually, then really quickly. Unfortunately, people often miss the early warning signs. In my experience it’s often because they’re focused on lots of numbers, instead of just a.

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The AMB Method for Dealing with Change and Challenge

The common belief is, people don’t like change. If that were true, no one would ever have a baby or get married. The truer point is: people don’t like change that makes them feel unsafe. Change we don’t choose, or can’t control pushes our buttons. For example, deciding to.

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How to Make People Feel Loved, or at Least Liked

Imagine your spouse calls you to say, “I lost my job.” What are the first words out of your mouth?  Do you blurt out, “Oh god, what are we going to do for money?” Or do you pause, and think about how your spouse feels in this moment? If.

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Why Mistakes Don’t Always Require an Apology

When was the last time you made a mistake? Intellectually, we know, we all make mistakes.  Emotionally, it can be painful, especially at work, when promotions, bonuses, and reputations are on the line. Mistakes do not have to derail you though.  When handled correctly, they can actually help you..

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Is your Job Making You Drunk and Fat

When your alarm goes off, do you feel excited about the day?  Or do you calculate how many hours until you can have a 5 o’clock cocktail? Over the course of my life, I’ve been the person who jumps out of bed every morning ready to take on the.

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Is Your Company Addicted to Dopamine?

The little ping is calling your name.  Despite your promise to put your phone away during dinner, you can’t resist checking. We’re all familiar with the addictive nature of technology.  But technology itself is not the root problem; it’s merely a symptom.  The larger issue is our growing addiction.

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Finding Grace in a Bathroom Stall

I arrived at the Dallas airport after midnight.  It was 1 a.m. before I got to the hotel.  The desk clerk couldn’t find the training manuals I’d shipped ahead.  Digging through boxes in the shipping department took another thirty minutes.  Sure enough my boxes were there, but no one.

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Why People Quit Before They Leave

Have you ever lost a great employee? Guess what?  The process of quitting happened months before they handed you their resignation letter. Leaving a job starts with moments of discontent, it’s the events that erode emotional engagement.  It’s kind of like falling out of love with your car.  You.

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How to be a Writer, if you must

We were the only non-writers in the room. We sat in the back, the waaay back, behind 25 other wanna-be authors.  My friend JoAnn and I signed up for the How to Get Your Book Published class believing we actually had a prayer.  Yet as we heard about the.

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