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The Mean Voice in Your Head is Not Yours

We all have an internal talk track. What we often fail to recognize is, the words fueling our internal dialogue didn’t originate with us. When you step into a high stakes situation, what’s going on inside your head? Any of these sound familiar? Nobody likes a show-off. Who do.

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What People Really Think When the Boss Starts Talking

When the leader speaks, what is the team thinking? Think about your own mental talk track, what are you thinking about when someone of importance is speaking? When the boss stands in front of the team to lay out strategy or report results, the listeners process the information on.

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Are you stuck in 1985?

“I’ve sat through the same sales meeting since June 20th 1985.” When our client, the EVP of a large commercial bank, dropped this statement, it got me thinking. How many communication norms from 30 or 40 years ago are still in place today simply because no one recognized how.

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The Decisions You Don’t Know You’re Making

Do you make your decisions by design, or by default? Your life is the sum of your decisions. A business is created by the decisions the leaders make or don’t make. A family exists and operates because of decisions. One of the biggest challenges with decision-making, is not the.

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How to Scale Your Culture (if it’s good)

When they were only ten people, they didn’t give much thought to how they shared beliefs. They didn’t need to. It was obvious; their product was going to revolutionize the industry. They were on fire. They were going to change the way people did business. They talked about it.

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Why Being on Time is a Big Deal

How long is 5 minutes? It depends.  If you’re the one rushing to make a meeting, 5 minutes flies by.  If you’re the one who showed up on time, and you’re waiting for someone else to arrive, 5 minutes is a really long time. Every organization has timeliness standards..

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What to Say and Do When Something Horrible Happens

“We don’t want to make things worse.” When my neighbor’s high school age daughter died of cancer, it was horrible.  No one knew what to say or do.  A group of us decided to take food over before the funeral, but everyone was afraid to be the person who.

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The Purpose Profit Connection (and why most companies get it wrong)

Every leader knows teamwork is essential. Yet after working with hundreds of organizations, I can confirm, much of the time and money spent on team building is a complete waste. Meaningless jargon, adjective-heavy iterations of strategy, and PowerPoint graphics detailing the organizations’ commitment to respect have little impact on.

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The Battle between Love and Money

For years, I felt I had a devil one shoulder and an angel on the other.  The devil whispers, “Make as much money as you can!”  While on the other shoulder, the do-gooder persistent angel keeps reminding me, “You’re here to make a difference in the world.” I’m not.

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Define Yourself Quickly, Before People Assume the Worst

There’s a moment of suspended animation for any leader.  It’s the time between when you’re called to leadership and when you actually assume the mantle of responsibility.  It’s a crucial time, because people are deciding who you are and what you stand for before you even show up for.

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