Lisa shares an interesting view of marketing materials and how they can make or break a sales call.
[Read More]
A special thank you to Dave Straker the founder of ChangingMinds.org, for his wonderful review of Selling with Noble Purpose. http://changingminds.org/books/book_reviews/selling_noble_purpose.htm ChangingMinds is the largest site in the world on all aspects of how we change what others think, believe, feel and do. Check it out! http://changingminds.org/
[Read More]Lisa explains the narrative that leaders need to improve sales performance.
[Read More]
Which is more important, computers or people? Anyone with brains would say people. But you wouldn’t know it from the way many businesses are structured. A client of mine just experienced a “the system won’t let me help you ” experience that boggles my mind. He was returning from.
[Read More]
Innovative Service Lessons from a Master Griller My son, Bilijack, is a world class griller. More than a hobby, he refers to himself as a grill snob…as in, an expert who knows he’s an expert. And, he only uses quality charcoal as his source of heat! He labels my “over.
[Read More]Lisa explains why it’s not a good idea to force your sales people to follow a sales script during their sales calls.
[Read More]Do you want to be liked? Most of us do. But wanting to be liked by everyone can have a chilling effect on your happiness and success. I don’t buy into the notion that you have to be a jerk to succeed. But many people are so afraid of.
[Read More]
I’m very excited to be presenting at this year’s event! If you’re in the ATL, please join me Saturday, Aug. 31 at 10:00AM. I’ll be at the Marriott Conference Center, Ballroom A. http://www.decaturbookfestival.com/2013/authors/detail.php?id=327
[Read More]
We talk about you at dinner. Almost every night, our spouse or child gives us a recap of your day. We hear about your moods, what you said or did, sometimes, we even hear about your wardrobe and facial expressions. It’s probably not fair, but if you’re a boss.
[Read More]Listen to my conversation with sales coach Deb Calvert on CONNECT: Great tips for managing new salespeople, and also how to manage your BOSS!
[Read More]
