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Relationships

Why Avoiding Conflict Prolongs It

Do you like conflict?  Most people don’t. But sometimes, trying to keep the peace simply prolongs the problem. I was working with a leadership team who had problems with the IT department. They were reluctant to openly express their frustrations to the IT leader (their peer) because he was.

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Venting Doesn’t Release Negativity – It Rehearses It

It starts with the speeches. You know, the little speech you rehearse in your head, getting ready for the big moment when you finally let them have it. Perhaps you practice it in the shower or your car. Or perhaps you share your frustration with others. Maybe it’s the.

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If You’re Unhappy, Quit Before You Get Fired

Do people with a bad attitude get you down?   Of course they do. Humans respond to each other’s feelings in conscious and unconscious ways.   People respond to your attitude whether you express it with words or not. If you have a bad attitude in the workplace, everyone.

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Lack of Purpose: The Real Reason People Don’t Trust Banks

You’ve seen the ads for financial services.   They tell you, “Customers are our most important asset” or “We care about your future.”   Based on their marketing messages, one would think the industry is filled with professionals whose sole purpose is to make your life better. Yet, according.

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When to Offer Advice and When to Shut Up

Have you ever gone into a new job or role and immediately seen areas for improvement? One of my clients changed jobs recently.  He was heavily recruited by his new employer because the CEO wanted to make changes.  My client, I’ll call him Jim, was the perfect guy for.

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When to Offer Advice and When to Shut Up

Have you ever gone into a new job or role and immediately seen areas for improvement? One of my clients changed jobs recently.  He was heavily recruited by his new employer because the CEO wanted to make changes.  My client, I’ll call him Jim, was the perfect guy for.

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Are You Being Cheap with Yourself?

How much time and money would you spend to become a better person? One of the fundamental differences between successful people and unsuccessful people is their willingness to invest in themselves. I’m using the word successful holistically to mean people who are happy and high functioning in their chosen.

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How to Rock Your First Day at Work

Congratulations, you got the job!  Now it’s time for you to actually start working. A first day at a new job can feel like drinking from a fire hose, new names, tons of products, systems, policies, etc.  Depending on your company, you might spend your first day in a.

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Why People Quit Before They Leave

Have you ever lost a great employee? Guess what?  The process of quitting happened months before they handed you their resignation letter. Leaving a job starts with moments of discontent, it’s the events that erode emotional engagement.  It’s kind of like falling out of love with your car.  You.

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The Bookcase Problem: Why good messages get muddled

This is why we can’t have nice things. Well, sort of. I call it The Bookcase Problem. It’s when people take something excellent, then pile mediocre stuff on top of it and ruin it. I dubbed it The Bookcase Problem, after an experience with my Dad. He was cleaning.

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