Peter Drucker once said, “Profit is not the purpose of a business, it’s the test of its validity.” If I were to ask your sales team, “What’s the purpose of your organization?” What would they say? Click here to read!
[Read More]Lisa shares an interesting view of marketing materials and how they can make or break a sales call.
[Read More]Lisa explains the narrative that leaders need to improve sales performance.
[Read More]Innovative Service Lessons from a Master Griller My son, Bilijack, is a world class griller. More than a hobby, he refers to himself as a grill snob…as in, an expert who knows he’s an expert. And, he only uses quality charcoal as his source of heat! He labels my “over.
[Read More]Lisa explains why its not a good idea to force your sales people to follow a sales script during their sales calls.
[Read More]I’m very excited to be presenting at this year’s event! If you’re in the ATL, please join me Saturday, Aug. 31 at 10:00AM. I’ll be at the Marriott Conference Center, Ballroom A. http://www.decaturbookfestival.com/2013/authors/detail.php?id=327
[Read More]Listen to my conversation with sales coach Deb Calvert on CONNECT: Great tips for managing new salespeople, and also how to manage your BOSS!
[Read More]Check out my recent podcast for RainToday.com. Click here and scroll to the page bottom for the play button.
[Read More]When was the last time an airline employee gave you enthusiastic service? Compare and contrast these two stories to see how senior leadership affects employee commitment: Last year, I lost my wallet on a late night Delta airlines flight. I stumbled off the plane in a bleary-eyed stupor, and.
[Read More]Houston, we have a problem. It’s not as dramatic as an out of control space capsule hurtling towards death. But it does cause many people to abort what could have been a successful mission. It’s a business problem. It’s the disconnect between the word sales and the word salesperson. People.
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