More than 100,000 US small businesses have shuttered since the onset of the pandemic in March. As the threat of more closures piles on, we’re becoming more conscious of our spending habits. Many of us, including me, are asking, how can I support small and local business owners? It’s.
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I recently spoke to a CEO, who expressed frustration with the lack of cooperation in his organization. One incident in particular stood out. A smaller product group within his firm landed a new client. After the deal closed, it was revealed that another (larger) product group was calling on.
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It’s the holy grail of business. It’s a forever customer, someone so loyal to you they never want to leave. These are the customers who sing your praises to others. They stick with you during a tough time because they consider your offering so essential, they never cancel. Customer.
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How do you create excellence? Many organizations assume: if we broadcast the metrics and hold people accountable, performance will improve. This assumption is wrong. Too often, the system’s leadership designs to improve performance wind up eroding trust and morale, the very things required for high performance. Let’s look at.
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Do experts do better in life? Consider two young professionals: Person 1 started coding in 8th grade. In college, they exempted all their general studies courses because of high school credits. In their single-minded pursuit of obtaining a great job, they went directly into a computer science major, completing.
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Already broke your resolution? You’re not alone. Resolutions are always more fun to make than they are to execute. The same is true with most change. We create these grand plans as our most aspirational selves. Yet when it comes time to go to the gym, be more focused.
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Have you ever experienced a situation where the experts charged with negotiating the deal wind up killing it, and destroying all the good will in the process? Consider the case of Bill. Bill landed a new client he was thrilled about. His customer was equally excited. The project was.
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The man next to me in 38C is frustrated because the flight from Boston has been delayed by 2 hours. He’s got an aisle seat, and a drink in his hand, but he’s still very annoyed. Meanwhile, I’m in the center seat, between two big guys who are taking.
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Imagine you’re at a conference, and you have to choose between two programs for your afternoon session. Both presenters are experts in your field. One presenter has gathered a huge body of data and will be presenting it all in a long PowerPoint. The other presenter has amassed a.
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She loved the idea of the job. She loved the idea of the company. But from day one, she struggled to stay excited. One day she realized, the best part of this job is telling people I have it. My daughter’s friend had scored an impressive job with a.
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