One of my clients is remodeling their offices. Employees have to walk through construction everyday, and it’s having a chilling effect on morale. When deciding how to manage the construction process, my client underestimated the powerful impact that surroundings have on performance. As humans, we’re drawn to beauty. We’re.
[Read More]I’m willing to do it, but I’m not sure he is. It’s the biggest obstacle to making a positive change. We want to know, for sure, that the other guy is all in with good intentions, before we fully invest ourselves. I was working on a consulting project recently.
[Read More]How many times have you been in a situation, where you knew things were going to go badly, yet no one had the guts to tell the person in charge? It’s the elephant in the room. Everyone can hear it bellowing, except the boss. I was recently working with.
[Read More]The lines between work and home may be blurred, but make no mistake, the skills and mindset required in each venue remain distinctly different. I’ve worked for myself, out of my home office, for 18 years. The cram it all in simultaneously lifestyle was an anomaly back.
[Read More]What if you had a team of people whose sole job was to find fault with your thinking? It’s called a Red Team. Used by the CIA, IBM, the Army, news organizations and other businesses, a Red team is a group designed to penetrate your defenses. In a recent.
[Read More]Which is more important, computers or people? Anyone with brains would say people. But you wouldn’t know it from the way many businesses are structured. A client of mine just experienced a “the system won’t let me help you ” experience that boggles my mind. He was returning from.
[Read More]We all want to solve the big problem. We want to be the one who creates the breakthrough, who upends the paradigm, who stops or starts “it” once and for all. When you can’t solve the big problem, it often feels futile to try. Because if you try and you.
[Read More]Do you ever feel like your life has become a series of frantic short-term interactions? Demands and distractions come in by the nanosecond – beeping and clicking at you from multiple devices – and there’s not a minute left for invigorating conversation, true relaxation, or heaven forbid, strategic thinking..
[Read More]When was the last time an airline employee gave you enthusiastic service? Compare and contrast these two stories to see how senior leadership affects employee commitment: Last year, I lost my wallet on a late night Delta airlines flight. I stumbled off the plane in a bleary-eyed stupor, and.
[Read More]Growing up, I always dreamed about having a job that involved travel, more specifically air travel. My family didn’t have a lot of money, so our vacations were limited to road trips, usually to visit extended family. But on the rare occasion, that we flew – in my case going.
[Read More]