Why Accountability is a Loaded Word

“We’re going to start holding people accountable.” How often have you heard this at work?  Accountability is a funny thing.  We all want a workplace where people are accountable.  The only thing more frustrating than someone who consistently fails to deliver is when the boss consistently fails to hold.

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Four Words That Kill Morale

We’ve all been there.  You’re at the annual meeting; the leaders rattle off the usual buzzwords.  Eyes glaze.  The question is why?  No one shows up to a meeting wanting to be bored.  Leaders certainly don’t want their teams to disengage. But words matter.  When leaders overuse jargon with.

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The False Choice: Inspiration vs. Accountability

Organizations tell their people,  “Be the best. Delight customers.  Put a dent in the universe.”  It sounds inspiring at the annual meeting.  But what does it really mean on a day-to-day basis? When Nike says their mission is to, “Bring inspiration and innovation to every athlete in the world,”.

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