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adam grant

3 Leadership Lessons I Learned from Working in Food Service (That Business School Never Taught Me)

I’ve led teams large and small, and I’ve coached leaders in a huge variety of situations. The lessons I find myself drawing upon again and again, aren’t the things I learned in business school (Sorry, University of Georgia). They’re more frequently the timeless truths I learned earlier in my life,.

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When the Grass Isn’t Greener: How to Handle the Talent Boomerang

Whether it’s a quest for more money, flexibility, or purpose, millions of people left their employers searching for greener pastures. But they didn’t always find them. Enter, the boomerang employee. The employee who quit, and now, wants to come back. According to Anthony Klotz, associate progressor of management at.

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Overcoming the Drain of Emotional Acting

“No worries!” you politely replied, when in fact, this has caused you many worries. “Feeling good!” you forced, when in fact, you felt awful. “We can rally!” you cheered to the team, when in fact, you knew that things didn’t look good. Maybe you’ve done this; Carefully picking and.

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The Brain-Changing Magic of Meaningful Work

What if you could change the way you experience your work by simply shifting your lens? What if someone else’s perspective on your work could bring you more happiness and energy even when circumstances seem to be working against you? Years ago, when I was a corporate trainer, I.

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How to Make the Mundane Meaningful

If you woke up to today’s to-do list and felt a wave of tiredness come over you, you’re not alone. For many, once fulfilling roles and engaging teams morphed into a crowded inbox, devoid of inspiration and purpose. The reason is often lack of meaning. Meaning stems from a.

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How to Motivate Your Team As The Economy Reopens

As the economy starts to reopen, companies face a delicate question: how can they sell – which is essential to their survival – but do it in a way that isn’t perceived as desperate or off-putting? One Chief Revenue Officer summarized the challenge: “I want to tell my team.

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Three Ways to Bring Back Courtesy

If you’re feeling like the workplace (and the world in general) is becoming more crass, you’re not alone. According to Harvard Business Review polls, 98% of people report experiencing uncivil behavior at work. Half say they are treated rudely at least once a week, double the number who reported.

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Why Being Helpful Isn’t Just for Nice Guys (and Gals)

If I tell you someone is helpful, what image crosses your mind? Most people associate the word helpful with jobs like a crossing guard, or a traveler’s aide at the airport. Helpful people are nice to be around, but they’re rarely in charge, or so the thinking goes. When.

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When to Negotiate, and When to Play Nice

“You don’t get what you deserve. You get what you negotiate.” It was the marketing tagline for a popular 1980s negotiating skills program.  Personally, I find this concept absolutely exhausting. Do you really want to game every aspect of daily life? I teach negotiation skills, and coach clients in.

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