How to Have Tough Conversations with Confidence

Do you ever find yourself putting off challenging conversations at work? Sometimes, just thinking about a potentially difficult conversation has the power to fill us with anxiety. And that wave of dread often causes us to kick the can down the road, and avoid a conversation that really needs.

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Why People Don’t Say What Needs to Be Said

Last year I was working with the CEO of a pharmaceutical firm that specialized in allergy medicine. He’d just joined the company and was preparing for his first big town hall. As the new CEO, he recognized that people would want to know his plans. He prepared several slides.

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