In our click, tweet, screen culture, it’s easy to say that we’ve become dehumanized. For many organizations, customers and people are treated like a number in the virtual queue. The problem is not the technology. One need look no further than Facebook to see how the right technology can.
[Read More]
Have you ever been infuriated by someone’s Facebook post? You’re not alone. One minute you’re mindlessly trolling pictures of your high school girlfriend’s nephew’s graduation, the next minute, someone’s political post makes your head spin. How could they possibly be so misinformed? Wrong question. The right question is, Why did.
[Read More]
