For years, I felt I had a devil one shoulder and an angel on the other. The devil whispers, “Make as much money as you can!” While on the other shoulder, the do-gooder persistent angel keeps reminding me, “You’re here to make a difference in the world.” I’m not.
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Do you ever have to sell yourself or your ideas to someone in power? It can be intimidating. I recently had a conversation with Dr. Chip Bell, the world-renowned authority on customer loyalty and innovative service. Bell is North America’s #1 keynote speaker on customer service and he works.
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