Do Emotions Matter at Work?

Which is more important, systems or emotion? Recently, I was working with the senior team of a mid-size firm that was struggling.  They wanted to stand out, but they were often regarded as a transactional non-differentiated organization.  Their processes needed improvement.  Worked bogged down in various places inside the.

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Four Words That Kill Morale

We’ve all been there.  You’re at the annual meeting; the leaders rattle off the usual buzzwords.  Eyes glaze.  The question is why?  No one shows up to a meeting wanting to be bored.  Leaders certainly don’t want their teams to disengage. But words matter.  When leaders overuse jargon with.

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