When teams that were used to working together in person shifted to virtual, they had a wellspring of mutual goodwill to draw upon. They’d been through change, challenge, and growth together. The existing goodwill enabled them to power through virtual work even when it may have been frustrating or.
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As organizations rush to make up for unprecedented declines in revenue during the pandemic, they’re keenly focused on shoring up their sales pipeline. Yet in their haste, businesses are at risk for alienating the very customers they need if their sales team takes the wrong approach. Here are three.
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