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quality

When To Negotiate and When To Let It Go

You don’t get what you deserve; you get what you negotiate.  It was the title of a popular negotiating course in the 80’s and 90’s. In one sense, it’s true.  If you don’t ask for what you want, you’re unlikely to get it. The flip side is negotiating for.

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Change is Not the Problem, People Are

We’ve long been told, “Change is hard.”  The prevailing wisdom is that people don’t like to change. I was recently dealing with a leader who was trying to make organizational process changes.  Very few on the team adopted the new processes.  They didn’t argue in the meeting when it.

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