What Disrupters Do Differently: 3 Ways to Drive (Fast) Innovation

How well do you actually know your customers? You likely have their purchasing data and demographic information, but do you truly understand their hopes and dreams? The current crisis is revealing the stark difference between true customer intimacy – a deep-seated knowledge of the customer’s thoughts, needs, challenges and.

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Why Your Work Model May Be Feeling More Uncomfortable These Days

Is this really who I was meant to be? As a woman in leadership, I often felt like things were just a bit off. Despite decades of acting the way I thought I was supposed to act and doing all the things I thought I was supposed to be.

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How to Rule the World of Work: 12 Habits Holding Women Back

Are you great with details?  Are you a team player? Are you a rock star networker? Those qualities will help your career – until they hurt your career. If you’re a man reading this and you’re about to stop, hang in there. You’re about to discover some new information.

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The Smile and Play Along Syndrome

Can you tell when someone’s sucking up to you? We’ve all been in situations where someone is obviously sucking up to the boss, yet the boss doesn’t see it. How could they be so oblivious to something so obvious? If you’ve ever been a boss yourself, you might have.

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Why the Arc of the Universe Bends Towards Better

Sometimes it seems like the world is falling apart. Race relations are struggling, children are being murdered, and even beloved cultural icons are tumbling. It seems like the world is getting worse. Only it’s not. The fact that we even report on these things, and that we’re outraged, reveals.

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