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Innovation & Change

Framing: The secret for improving performance and happiness

Do you ever have one of those days when you wonder, why am I even bothering?  Sometimes work and life can be overwhelming. What if I told you, there was a simple mental technique to improve your attitude and your performance? I call it framing.  It can help you.

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The View from the Cheap Seats Can Ruin Everything

“Is the view pretty good from the cheap seats AJ? In the 1995 film, The American President, Michael Douglas plays President Andrew Shepherd facing a tough challenger for re-election.  His Chief of Staff and long-time campaign manager, AJ, played by Martin Sheen, advises the President to take on the.

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Are You Wearing Yourself Out in Your Own Business?

If you’re an entrepreneur, odds are, you’re tired. People often become entrepreneurs because they want more freedom. Yet in the quest to make money, many entrepreneurs work longer hours and treat themselves worse than any boss would. As both the doer and the supervisor, the entrepreneur gets two jobs,.

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Four Ways to Improve Your Resilience Muscles

“Success is not final, failure is not fatal, it’s the courage to continue that counts.” It was inspirational when Winston Churchill said it.  But for most of us, mustering the courage to go on in the face of failure is not easy. My ancestors braved war and famine, but.

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The Real Reason Wells Fargo Fails the Noble Purpose Test

When the CEO said, “Cross-selling is the centerpiece of our strategy,” I knew they were doomed to fail. Wells Fargo is back in the news, and no one should be surprised. When then CEO John Stumpf told the sales team cross-selling was the number one goal, he opened the.

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Why Case Studies Don’t Work and What to Do Instead

Do you want people to care about your cause, idea or product? A client of mine, we’ll call him Don, was struggling to get funding for his startup. He had a promising software product; he’d done a test market; he had the data.  People liked his presentation. Yet he.

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Why Wine Costs More with a Story

The hand blown bottle was labeled with the year 1787 and the word “Lafitte,” a top French vineyard, etched into the glass. The wine was taken from a bricked-up cellar in Paris hundreds of years ago. It eventually became one of most expensive bottles of wine ever sold. Also.

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Three Ways to Bring Back Courtesy

If you’re feeling like the workplace (and the world in general) is becoming more crass, you’re not alone. According to Harvard Business Review polls, 98% of people report experiencing uncivil behavior at work. Half say they are treated rudely at least once a week, double the number who reported.

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Is Your Business a Mercenary, or a Missionary?

Companies want customers to love them. Bosses want people to love their jobs. Yet many leaders will tell you, emotion has no place in business. This is cognitive dissonance at best, dangerous at worst. Let’s start with the cognitive dissonance. To think you can strip emotion out of the.

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Why Culture – at Home and Work – Can Not Be Left to Chance

What’s more important?  Getting the order out today, or creating a culture that will enable you to do 5,000 orders next year? The answer of course, is both.  One task is urgent, the order today, it’s easy to understand what to do.  The other issue is important, creating an.

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