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Who is the Real Leader?

Is it someone with a specific title, a handful of direct reports, or just a lot of experience? As organizational hierarchies fade and teams become more wide than they are deep, the need to lead without formal authority is on the rise. One mistake I see a lot high.

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Venting Doesn’t Release Negativity – It Rehearses It

It starts with the speeches. You know, the little speech you rehearse in your head, getting ready for the big moment when you finally let them have it. Perhaps you practice it in the shower or your car. Or perhaps you share your frustration with others. Maybe it’s the.

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13 Awkward Situations at Work and How to Deal with Them (Head On)

Have you ever found yourself in an awkward situation at work? We all have, whether it’s what to say when your colleague beats you out for a promotion or dealing with a smelly co-worker. When LinkedIn Learning asked my partner Elizabeth Lotardo and me to create the course:  Navigating.

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When You’re on Your Deathbed, Are You Thinking About Work?

What if your work mattered so much to you that – on your deathbed – you found yourself wishing for one more day at the office? A few years ago, I lost my father. In the months before his death, I had time to reminisce with him about his.

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Leadership: What People Really Want From Their Boss

A recent Forbes article revealed that 65% percent of people would rather have a different boss than a raise. Take that in for a moment: People would trade money for a better boss. Words of leadership wisdom When I was 25 years old, my father shared something with me.

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Motivating Cavemen: Prehistoric Drivers in the Modern World

When are you the most motivated?  Chasing a huge opportunity?  Or trying to avoid a major problem? Human motivation tends to boil down to two things: a desire for reward or fear of consequences.  We call it the light of the solution vs. the heat of the problem. Unfortunately.

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Lack of Noble Purpose: The Root Cause Behind TD Bank & Wells Fargo Customer Deception

It’s easy to identify organizations that lack a Noble Purpose. Stories inside the walls of Wells Fargo and TD Bank reveal the depths of customer deception and how an emphasis on sales and numbers can steer an organization in a certain direction. Let’s look at the TD Bank group.

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Sapiens: Why human success depends on our story

What if the ability to tell a good story made the difference between life and death of your entire species? It does. Most evolution drawings depict our species going from knuckle-dragging ape to hunched-over caveman to walking erect homo sapien.  Recent evidence indicates the journey was less linear, and.

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If You’re Unhappy, Quit Before You Get Fired

Do people with a bad attitude get you down?   Of course they do. Humans respond to each other’s feelings in conscious and unconscious ways.   People respond to your attitude whether you express it with words or not. If you have a bad attitude in the workplace, everyone.

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The Smile and Play Along Syndrome

Can you tell when someone’s sucking up to you? We’ve all been in situations where someone is obviously sucking up to the boss, yet the boss doesn’t see it. How could they be so oblivious to something so obvious? If you’ve ever been a boss yourself, you might have.

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