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What Disrupters Do Differently: 3 Ways to Drive (Fast) Innovation

How well do you actually know your customers? You likely have their purchasing data and demographic information, but do you truly understand their hopes and dreams? The current crisis is revealing the stark difference between true customer intimacy – a deep-seated knowledge of the customer’s thoughts, needs, challenges and.

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How to Avoid Alienating Customers When You Really Need the Sale

As organizations rush to make up for unprecedented declines in revenue during the pandemic, they’re keenly focused on shoring up their sales pipeline. Yet in their haste, businesses are at risk for alienating the very customers they need if their sales team takes the wrong approach.  Here are three.

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Are You Grading Yourself? Maybe You Should Stop

How often do you feel like you’re coming up short? Whether it’s at work or at home, with your professional prowess or your weight, it’s easy to fall into the trap of grading yourself on everything. Let’s face it; we live in a performance culture. As someone who works.

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Purpose Types

The Do-er finds purpose by making sure everything gets done on time and correctly. Do-ers tend to be organized, thorough, independent, timely, and prepared. They value systems and order. Do-ers activate their sense of purpose by providing structure, organization and commitment to their team. Do-ers tend to be Factual.

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Answering the Three Discovery Questions

How do you make a difference?  It’s not a product or even a service, it’s what happens because of all of that. The lasting stamp you leave on their lives and businesses.  To do this, try making an impact map, a visual representation of the ripple effect your products.

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The Noble Purpose of a Sales Team

If someone asked your team, “What’s the purpose of our organization?” How would they answer? Sometimes we fall into a trap of thinking that a concept like purpose is reserved for people in nonprofits, or teachers and nurses. And that those of us in corporate America can’t have it..

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Why Fear Flatlines a Team, and What to Do Instead

Is fear a good motivator? It can be. Many years ago, my old boss said, “If you really want to get people to do something, make them afraid.” He wasn’t wrong. Fear does prompt people to act. The problem is, they’re only acting to alleviate the fear. When the.

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How to Quiet Your Fear and Step into The Boldest Version of Yourself

In the last several month, many have faced (and continue to face) an unprecedented level of ‘unknown.’ Ambiguity can give rise to our deepest insecurities, and left unchecked, has the potential to fill us with fear. Being afraid is natural. But when you let fear take over, the world.

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How To Feel Connected When You Miss Your Office

One of our clients said, “When this is over, and we’re back in the office, I’m never eating lunch at my desk again. I want to be in the break room with you people!” referring to her colleagues. If you find yourself really missing the camaraderie of the office,.

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How to Make Meetings Not Soul Sucking

What percentage of time do you spend in meetings? According to the Muse, If you’re a middle manager, it’s likely about 35% of your time. If you’re in upper management, it can be a whopping 50% (or even more if when you’re doing everything virtually). Meetings have a bad reputation..

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