Why Banks Struggle to Make You Care

What kind of a relationship do you have with your bank? Below is the true story of my daughter’s experience with her bank. Spoiler alert, it doesn’t end well. In terms of a prospect, I was a layup.    I have a checking account with one of the big banks..

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Why we Assume the Worst of Others, and How to Stop

She was enthusiastic during the seminar.  The content was spot on. She knew the ideas could help her organization.  But as she thought about her team, she could feel herself deflating.  She was already anticipating their cynicism.  The disparity between her aspirations and reality felt like a heavy weight..

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Want to be More Successful? Fix Your Office

The stories of businesses launching in garages and on kitchen tables are legends.  Yet if you go back and look at those famous garages and tables, you won’t see a mess of dirty dishes and oil cans. You see dedicated spaces devoted to work. The aesthetics of your workplace.

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Do You have a Spreadsheet Problem or a Yellow Pad Problem?

How does a company go bankrupt?  Slowly at first, then really, really fast. It’s exactly the same way individuals go broke, gradually, then really quickly. Unfortunately, people often miss the early warning signs. In my experience it’s often because they’re focused on lots of numbers, instead of just a.

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The AMB Method for Dealing with Change and Challenge

The common belief is, people don’t like change. If that were true, no one would ever have a baby or get married. The truer point is: people don’t like change that makes them feel unsafe. Change we don’t choose, or can’t control pushes our buttons. For example, deciding to.

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How to Make People Feel Loved, or at Least Liked

Imagine your spouse calls you to say, “I lost my job.” What are the first words out of your mouth?  Do you blurt out, “Oh god, what are we going to do for money?” Or do you pause, and think about how your spouse feels in this moment? If.

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Why Mistakes Don’t Always Require an Apology

When was the last time you made a mistake? Intellectually, we know, we all make mistakes.  Emotionally, it can be painful, especially at work, when promotions, bonuses, and reputations are on the line. Mistakes do not have to derail you though.  When handled correctly, they can actually help you..

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Is your Job Making You Drunk and Fat

When your alarm goes off, do you feel excited about the day?  Or do you calculate how many hours until you can have a 5 o’clock cocktail? Over the course of my life, I’ve been the person who jumps out of bed every morning ready to take on the.

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Is Your Company Addicted to Dopamine?

The little ping is calling your name.  Despite your promise to put your phone away during dinner, you can’t resist checking. We’re all familiar with the addictive nature of technology.  But technology itself is not the root problem; it’s merely a symptom.  The larger issue is our growing addiction.

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