I started my career as a wide-eyed Procter & Gamble sales rep. When it came time to attend my first sales meeting, I was equal parts nervous and excited. Our meeting kicked off with the head of customer experience for a big retail grocery chain, talking about how they.
[Read More]
If your sole purpose in business is to make money, when an economic crisis hits, you’re going to flounder. In a time of economic volatility, the firms who define themselves by their earnings alone will be hard pressed to rally their teams or innovate on behalf of their customers..
[Read More]
What do you say when someone takes credit for your work? Asks you out on a date? Or experiences a death in the family? A few years ago, I published a course on LinkedIn Learning titled Navigating Awkward Situations at Work. The course was formed from my own experiences.
[Read More]
I was on the phone with a senior leader from Texas yesterday. I asked what he was doing over the holiday. He answered in his Texas drawl, “Well I’ve never been big on New Year’s celebrations but this year, I’m gonna spend my mortgage on fireworks. I need to.
[Read More]
All the cool kids have purpose. Or so it seems. As more organizations begin to adopt corporate purpose statements, we see announcements on social media, a push for purpose-driven hiring, and CEOs deliver inspirational townhalls. Yet for many front-line leaders, keeping an aspirational purpose alive in the cadence of.
[Read More]
We know that disconnecting from work can reduce our risk for burnout, jumpstart creative, innovative thinking, and overall, make us happier and more grounded people. Yet for many, particularly high achievers, disconnecting sounds easier than it actually is. If you’re trying to unplug for an evening, or even for a week or.
[Read More]
There’s no open bar, no opportunity to see your old pals, and no chance for the top revenue producers to bask in the glow of their applauding (and envious) peers. This begs the question, should you even bother with a sales meeting? The resounding answer is YES. Your sales.
[Read More]
Working for a disorganized or disengaged boss can be frustrating, but dealing with a toxic leader can be downright awful. If you’re waking up each day bracing yourself for the inevitable crisis du jour, it may be time to reassess. Here are three signs of a toxic leader and.
[Read More]
F. Scott Fitzgerald famously wrote, “The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the mind at the same time, and still retain the ability to function.” When opposing ideas clash, it’s tempting to believe that comprise is the answer..
[Read More]
When you’re a sales leader and you’re behind on the number, it can become a downward spiral. A Chief Revenue Officer we work with summarizes his weekly meeting saying, “Eight months ago our dashboard was a mix of green and yellow. Today, every single item is red. When my.
[Read More]
