I recently spoke to a CEO, who expressed frustration with the lack of cooperation in his organization. One incident in particular stood out. A smaller product group within his firm landed a new client. After the deal closed, it was revealed that another (larger) product group was calling on.
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In my many years as an organizational consultant, I’ve seen my share of disagreements. From tiffs over meeting protocols to executives duking it out in the board room over million-dollar line items. In exceptional organizations, shared purpose is the ice cutter for moving beyond the day-to-day disagreements. Working collectively,.
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If you’re a leader, you’re a lifeline. Like it or not, you’re one of the most important people in the daily life of your team. When people are working remotely, the words of the leader have outsized impact. In a tome of uncertainty, your ability to give high quality.
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We don’t know when, we don’t know how, and we’re not even exactly sure what the new reality will look like. But at a certain point, this too shall pass, and organizations will be in growth mode. The question is, who do you want standing beside you when this.
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Belief drives behavior, and behavior drives results. In a volatile market, when the stakes are high, a leader’s ability to create shared belief for a team can mean the difference between failure and perseverance. History is filled with examples of small nimble teams who beat out formidable opponents. The.
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Do you feel safe enough to challenge your boss? When people think about safety at work, we tend to think about physical safety, things like masks, and safety harnesses. But if you want to create a high-performing team you also need psychological safety. High performance depends on teammates being.
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Fear has a chilling effect on our ability to engage. It ignites the most primal, self-serving part of our brains. When your brain has been hijacked by fear, your personal short-term interests trump everything else. You’re not able to connect with the person on the other side of the.
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How do you keep your business afloat during times of uncertainty? It’s the question most leaders are asking. In the face of uncertainty, every organization wants a Rainmaker. In earlier times, tribal rainmakers were the people who could seemingly magically cause the rains to fall, ensuring their tribe good.
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External events are dramatically altering our world. Our only choice now, is the story about how we respond. Nigerian poet and novelist Ben Okri says, “Beware the stories you read or tell; subtly, at night, beneath the waters of consciousness, they are altering your world.” I became acutely aware.
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It’s the holy grail of business. It’s a forever customer, someone so loyal to you they never want to leave. These are the customers who sing your praises to others. They stick with you during a tough time because they consider your offering so essential, they never cancel. Customer.
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