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Leadership

The Smile and Play Along Syndrome

Can you tell when someone’s sucking up to you? We’ve all been in situations where someone is obviously sucking up to the boss, yet the boss doesn’t see it. How could they be so oblivious to something so obvious? If you’ve ever been a boss yourself, you might have.

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Why a Good Apology Requires Wading in The Muck

A good apology is a rare and treasured gift. It’s a treasure for both the giver and the receiver because a true apology includes a transformational moment of empathy. Consider this common workplace challenge: Someone takes credit for your idea at a meeting.  They realize it afterwards, or someone.

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Lack of Purpose: The Real Reason People Don’t Trust Banks

You’ve seen the ads for financial services.   They tell you, “Customers are our most important asset” or “We care about your future.”   Based on their marketing messages, one would think the industry is filled with professionals whose sole purpose is to make your life better. Yet, according.

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Is Your Brain a House of Cards?

What are your loadbearing neural pathways? In construction, a loadbearing wall is vital to supporting the structure.  A loadbearing neural pathway is much the same.  It’s a belief that supports a hundred other beliefs.  For example, I have a friend who was once highly engaged in a strict religious.

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Noble Purpose: A Business Strategy, Not Just A Slogan

All the cool kids have a purpose. Philosophers have been talking about purpose and meaning since the dawn of time. But since I wrote Selling with Noble Purpose in 2012, and trademarked the Noble Purpose methodology for business, the idea of purpose in business has become mainstream. More and.

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Do You Even Know What Good Looks Like?

When I was in college I worked as the receptionist for a health club. My boss, the owner, was a young guy who’d been a fitness buff and had the gumption to start his own business. I refer to him as young guy now. Back then, when I was.

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Why Smart Goals Don’t Work In Sales And What To Do Instead

Do you remember SMART goals? I was introduced to the concept early in my career. Smart goals are specific, measurable, agreed upon, realistic, and time bound. Unfortunately, they’re also usually horrifically boring and uninspiring. The SMART goal concept isn’t bad in theory. A SMART goal is better than no.

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When to Offer Advice and When to Shut Up

Have you ever gone into a new job or role and immediately seen areas for improvement? One of my clients changed jobs recently.  He was heavily recruited by his new employer because the CEO wanted to make changes.  My client, I’ll call him Jim, was the perfect guy for.

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When to Offer Advice and When to Shut Up

Have you ever gone into a new job or role and immediately seen areas for improvement? One of my clients changed jobs recently.  He was heavily recruited by his new employer because the CEO wanted to make changes.  My client, I’ll call him Jim, was the perfect guy for.

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Are You Being Cheap with Yourself?

How much time and money would you spend to become a better person? One of the fundamental differences between successful people and unsuccessful people is their willingness to invest in themselves. I’m using the word successful holistically to mean people who are happy and high functioning in their chosen.

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