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Personal Development

The View from the Cheap Seats Can Ruin Everything

“Is the view pretty good from the cheap seats AJ? In the 1995 film, The American President, Michael Douglas plays President Andrew Shepherd facing a tough challenger for re-election.  His Chief of Staff and long-time campaign manager, AJ, played by Martin Sheen, advises the President to take on the.

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Telling Isn’t Coaching

Do you ever wish you could simply tell your people what to do and then have them actually do it. We’ve all been there.  Sometimes telling people works.  More often than not, if you want to improve your team, coaching is required. A lot of people in business like.

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Emotions Are a Source of Power

“Buck up. Quit being so emotional.” If you haven’t heard it, you may have said it. We’ve long been taught that emotions are a source of weakness. Getting emotional is often perceived as an indicator we’re not in control. But what if we’ve been thinking about this all wrong?.

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Why Case Studies Don’t Work and What to Do Instead

Do you want people to care about your cause, idea or product? A client of mine, we’ll call him Don, was struggling to get funding for his startup. He had a promising software product; he’d done a test market; he had the data.  People liked his presentation. Yet he.

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Two Reasons So Many People are Reluctant to Be Positive

Is there an incentive to be friendly?  For many people, there are actually more incentives to be negative. Recently, we were working with a client who was trying to improve their customer service.  Yet despite training, continual prompting and incentives, several team members were reluctant to be positive.  In.

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Why Working on Hobbies Makes You Better at Your Job

Would you hire a wind surfer?  How about a furniture painter?  Would leadership promote someone who spends their weekends writing and reading poetry?  We often think hobbies and leisure time activities take us away from work.  But developing a rich life outside of work can make you more successful.

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How to Leverage Emotions at Work

When was the last time you felt inspired? What made you feel that way? If you’re like most humans, inspiration requires an intense level of emotion. Research tells us if we want people to act, we have to appeal to their emotions. Neuroscientist Paul Zak researched the physiological impact.

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To Tattle or Not to Tattle: When to Tell the Boss and When to Keep it to Yourself

To tattle or not to tattle, that is the question my friends. When you see a co-worker making errors, how do you handle it?  Ignore it? Bring it to their attention right away?  Sit on it?  Or do you tell the boss? The answer is, it depends?  Here are.

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Why Your Observations Are Wrong

Do you observe people? Of course you do; we all do.  Whether you’re making assessments of an interview candidate, observing your team during a meeting, or meeting a prospective in-law for the first time.  We’re always consciously and unconsciously observing and making assessments. In business, these anecdotal assessments determine.

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How to Be Promotable: 3 Surprising Things You Need to Know

What does it take to get promoted? Most people think being good at your job is enough.  They’re wrong. I met a woman on a plane a few weeks ago who told me she was up for a promotion.  Full disclosure, it was a long flight, and I’m one.

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