In my many years as an organizational consultant, I’ve seen my share of disagreements. From tiffs over meeting protocols to executives duking it out in the board room over million-dollar line items. In exceptional organizations, shared purpose is the ice cutter for moving beyond the day-to-day disagreements. Working collectively,.
[Read More]Do you like conflict? Most people don’t. But sometimes, trying to keep the peace simply prolongs the problem. I was working with a leadership team who had problems with the IT department. They were reluctant to openly express their frustrations to the IT leader (their peer) because he was.
[Read More]We tend to assume that arguments are bad. We’re wrong. The best ideas often come from arguing. Here are two examples: How fighting against a highway created a network of parks and bike trails. Back in the 1970s my mother led the fight against Route 66 in Arlington, Virginia..
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