The prevailing belief is that people don’t like change. If that were true, no one would ever get married or have a baby. Here’s what is actually true: Human beings are ok with change (sometimes)… when we are prepared for it, in control of it, and see a win.
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Most leaders recognize, your team is going to make mistakes. The challenge is, all mistakes are not equal. There’s a big difference between errors of apathy and errors of enthusiasm. Errors of apathy are the kind of mistakes that happen when no one feels responsible, so everyone just passes.
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