According to the Wall Street Journal, Delta Air Lines previously expected corporate travel to return to 60% of pre-pandemic levels by September… but executives now say they’ve seen a drop in bookings and a rise in cancellations in recent weeks. As the pandemic marches on, many organizations are delaying.
[Read More]
If your sole purpose in business is to make money, when an economic crisis hits, you’re going to flounder. In a time of economic volatility, the firms who define themselves by their earnings alone will be hard pressed to rally their teams or innovate on behalf of their customers..
[Read More]
I arrived at the Dallas airport after midnight. It was 1 a.m. before I got to the hotel. The desk clerk couldn’t find the training manuals I’d shipped ahead. Digging through boxes in the shipping department took another thirty minutes. Sure enough my boxes were there, but no one.
[Read More]
