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impact

How to Give Feedback that Sticks

Whether your feedback is positive or constructive, giving feedback is an opportunity to make a difference in your organization and build deeper relationships with the people we work with. Yet, too often, we fire off a “good job!” email or “could be better” comment without taking a minute to.

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Why Smart Goals Don’t Work In Sales And What To Do Instead

Do you remember SMART goals? I was introduced to the concept early in my career. Smart goals are specific, measurable, agreed upon, realistic, and time bound. Unfortunately, they’re also usually horrifically boring and uninspiring. The SMART goal concept isn’t bad in theory. A SMART goal is better than no.

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How to Ignite Emotional Engagement

Once you get past food and shelter, human beings have two fundamental needs: connection and meaning. We all want to be part of something bigger than ourselves, and we to know our work counts for something.  These two needs transcend cultures, age, race and sex. If you want people.

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To Tattle or Not to Tattle: When to Tell the Boss and When to Keep it to Yourself

To tattle or not to tattle, that is the question my friends. When you see a co-worker making errors, how do you handle it?  Ignore it? Bring it to their attention right away?  Sit on it?  Or do you tell the boss? The answer is, it depends?  Here are.

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