I arrived at the Dallas airport after midnight. It was 1 a.m. before I got to the hotel. The desk clerk couldn’t find the training manuals I’d shipped ahead. Digging through boxes in the shipping department took another thirty minutes. Sure enough my boxes were there, but no one.
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Ten years ago, I had an ‘aha’ that helped me become happier, and more effective at work. It happened when I was in Chicago to run a seminar. From the moment I came up on stage, I could tell that the attendees didn’t want to be there. As their.
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