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Quarantined 30 Years Ago

The first time I was quarantined, I was fifteen years old and my six-year-old brother had died. My brother became very ill overnight; when my mother checked on him in the predawn hours, she realized something was seriously wrong.  My parents raced him to the hospital. They didn’t make.

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Four Ways Leaders Can Infuse More Meaning Into the Workplace

The words of the leader have an outsize impact on the team.  Words create worlds. If you’re a leader, your words tell your people how they should feel about your organization. I use the word “feel” very intentionally here. The most effective leaders use their time with their teams.

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How to Keep Your Head When Others are Panicking

The future is always uncertain. On some days this reality is more present than others. You’re coasting along, thinking you’re in control. Then bam, outside events remind you, there are no guarantees when it comes to your money or even your health. Like most people, I well remember the.

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Why Fear-Based Leadership Fails

When I was a young manager I had an experience that forever altered my perspective of what it means to be a leader. Six months into my tenure as a sales manager, we got a new “big boss” who came to town to make sales calls with us. To.

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Five New Questions You Should Be Asking in Interviews

What do you look for in a leader? If you’re like most people, it’s a combination of what you value, what you’ve seen work in the past, and a dash of socialization. By socialization I mean, the influence of your family, your community and even pop culture. Whether it’s.

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Why Passion Fails (at work)

The words passion and purpose are often used somewhat interchangeably.  It might surprise you to learn, purpose and passion are two distinctly different things.  And one is significantly more effective for driving performance than the other. Let’s start with definitions. Passion is when you feel excited about your work..

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Why ROI Isn’t Always the Best Lens for Big Decisions

When you have a financial lens on decision-making sometimes it’s hard to consider any other factors.  Leaders trained in a traditional ROI model often default to it in every situation.  I saw this play out in unforgettable meeting I attended over a decade ago. I still remember exactly what.

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How to Ruin a Good Relationship

Have you ever experienced a situation where the experts charged with negotiating the deal wind up killing it, and destroying all the good will in the process? Consider the case of Bill. Bill landed a new client he was thrilled about. His customer was equally excited. The project was.

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Why Everyone is a Mind Reader

She stood in the middle of the conference room, pointer in hand.  When she paused mid-sentence to single me out in front of everyone, I was stunned.  She had a smile on her face, but her eyes were boring a hole into my head. “Lisa, if you’re not comfortable.

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What the Most Depressing Song in the World Tells Us About Human Nature

The first time I heard the song I kind of liked it, until I really listened, then I despised it. The twangy country ballad about a son discovering how much his late father loved him, spoke to people. Randy Travis sang, “We all thought his heart was made of.

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