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The Just Once Problem

We’re slammed. Let’s skip this Friday’s pipeline review. It’s been a tough day; let’s just do fast food. I skipped the research this time, we already know this customer. I call it the just once problem. It’s when you deviate from your planned process and good intentions because of.

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Does Your Job Make You Better? Or Worse?

Does your work make you a better person?  Or does your job make you a worse person? Your answer could determine the trajectory of your entire life. No joke. We’re all sadly familiar with the TV version of soul-sucking work. Someone, usually Dad, drags in the door at night,.

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The Sticky Note System for Avoiding Fire Fighting

Do you sometimes feel like your whole day is spent putting out fires?  You’re not alone. For many people, work is non-stop urgent.  One of my favorite bosses once said, “One of the biggest mistakes leaders make is not allowing themselves enough time for strategic thinking.” It’s easy to.

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How to Ignite Emotional Engagement

Once you get past food and shelter, human beings have two fundamental needs: connection and meaning. We all want to be part of something bigger than ourselves, and we to know our work counts for something.  These two needs transcend cultures, age, race and sex. If you want people.

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Bring Your Whole Self to Work

Can you be yourself at work?  Your real self? If you’re like many people, you probably keep parts of yourself private, away from your colleagues, especially your boss. In the past, people were actively encouraged to split their personal lives and their professional lives, especially in corporate jobs.  When.

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Why Accountability is a Loaded Word

“We’re going to start holding people accountable.” How often have you heard this at work?  Accountability is a funny thing.  We all want a workplace where people are accountable.  The only thing more frustrating than someone who consistently fails to deliver is when the boss consistently fails to hold.

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Why Humans Need to Think it’s Our Idea

Do you like being told what to do? Most of us don’t.  As humans, we want to feel in control of our own destiny, or at the very least, our day.  To thrive, we all need a sense of agency.  Without it, we’re powerless, flung about by the winds.

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Why Banks Struggle to Make You Care

What kind of a relationship do you have with your bank? Below is the true story of my daughter’s experience with her bank. Spoiler alert, it doesn’t end well. In terms of a prospect, I was a layup.    I have a checking account with one of the big banks..

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Why we Assume the Worst of Others, and How to Stop

She was enthusiastic during the seminar.  The content was spot on. She knew the ideas could help her organization.  But as she thought about her team, she could feel herself deflating.  She was already anticipating their cynicism.  The disparity between her aspirations and reality felt like a heavy weight..

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Want to be More Successful? Fix Your Office

The stories of businesses launching in garages and on kitchen tables are legends.  Yet if you go back and look at those famous garages and tables, you won’t see a mess of dirty dishes and oil cans. You see dedicated spaces devoted to work. The aesthetics of your workplace.

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