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Personal Angst

Why Banks Struggle to Make You Care

What kind of a relationship do you have with your bank? Below is the true story of my daughter’s experience with her bank. Spoiler alert, it doesn’t end well. In terms of a prospect, I was a layup.    I have a checking account with one of the big banks..

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Why we Assume the Worst of Others, and How to Stop

She was enthusiastic during the seminar.  The content was spot on. She knew the ideas could help her organization.  But as she thought about her team, she could feel herself deflating.  She was already anticipating their cynicism.  The disparity between her aspirations and reality felt like a heavy weight..

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Want to be More Successful? Fix Your Office

The stories of businesses launching in garages and on kitchen tables are legends.  Yet if you go back and look at those famous garages and tables, you won’t see a mess of dirty dishes and oil cans. You see dedicated spaces devoted to work. The aesthetics of your workplace.

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Do You have a Spreadsheet Problem or a Yellow Pad Problem?

How does a company go bankrupt?  Slowly at first, then really, really fast. It’s exactly the same way individuals go broke, gradually, then really quickly. Unfortunately, people often miss the early warning signs. In my experience it’s often because they’re focused on lots of numbers, instead of just a.

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How to Make People Feel Loved, or at Least Liked

Imagine your spouse calls you to say, “I lost my job.” What are the first words out of your mouth?  Do you blurt out, “Oh god, what are we going to do for money?” Or do you pause, and think about how your spouse feels in this moment? If.

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Is Your Company Addicted to Dopamine?

The little ping is calling your name.  Despite your promise to put your phone away during dinner, you can’t resist checking. We’re all familiar with the addictive nature of technology.  But technology itself is not the root problem; it’s merely a symptom.  The larger issue is our growing addiction.

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Finding Grace in a Bathroom Stall

I arrived at the Dallas airport after midnight.  It was 1 a.m. before I got to the hotel.  The desk clerk couldn’t find the training manuals I’d shipped ahead.  Digging through boxes in the shipping department took another thirty minutes.  Sure enough my boxes were there, but no one.

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How to be a Writer, if you must

We were the only non-writers in the room. We sat in the back, the waaay back, behind 25 other wanna-be authors.  My friend JoAnn and I signed up for the How to Get Your Book Published class believing we actually had a prayer.  Yet as we heard about the.

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How to Find the Table of Brotherhood

Do you remember when we all used to like each other? I do.  In fact, I remember when our shared national aspiration was to dream big dreams and become bigger people. A few years ago, I was at an upscale burger place in Atlanta with my youngest daughter.  The.

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Dealing with Naysayers

If you get caught in a riptide, the best way to survive is swim with it – go in the direction it’s carrying you. When people try to overpower the tide, they drown.  Instead you should use the tides’ energy to go elsewhere. I was working with a Chief.

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