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Personal Development

The Sticky Note System for Avoiding Fire Fighting

Do you sometimes feel like your whole day is spent putting out fires?  You’re not alone. For many people, work is non-stop urgent.  One of my favorite bosses once said, “One of the biggest mistakes leaders make is not allowing themselves enough time for strategic thinking.” It’s easy to.

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Why Accountability is a Loaded Word

“We’re going to start holding people accountable.” How often have you heard this at work?  Accountability is a funny thing.  We all want a workplace where people are accountable.  The only thing more frustrating than someone who consistently fails to deliver is when the boss consistently fails to hold.

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Why we Assume the Worst of Others, and How to Stop

She was enthusiastic during the seminar.  The content was spot on. She knew the ideas could help her organization.  But as she thought about her team, she could feel herself deflating.  She was already anticipating their cynicism.  The disparity between her aspirations and reality felt like a heavy weight..

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Want to be More Successful? Fix Your Office

The stories of businesses launching in garages and on kitchen tables are legends.  Yet if you go back and look at those famous garages and tables, you won’t see a mess of dirty dishes and oil cans. You see dedicated spaces devoted to work. The aesthetics of your workplace.

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How to Make People Feel Loved, or at Least Liked

Imagine your spouse calls you to say, “I lost my job.” What are the first words out of your mouth?  Do you blurt out, “Oh god, what are we going to do for money?” Or do you pause, and think about how your spouse feels in this moment? If.

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Why Mistakes Don’t Always Require an Apology

When was the last time you made a mistake? Intellectually, we know, we all make mistakes.  Emotionally, it can be painful, especially at work, when promotions, bonuses, and reputations are on the line. Mistakes do not have to derail you though.  When handled correctly, they can actually help you..

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Finding Grace in a Bathroom Stall

I arrived at the Dallas airport after midnight.  It was 1 a.m. before I got to the hotel.  The desk clerk couldn’t find the training manuals I’d shipped ahead.  Digging through boxes in the shipping department took another thirty minutes.  Sure enough my boxes were there, but no one.

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How to be a Writer, if you must

We were the only non-writers in the room. We sat in the back, the waaay back, behind 25 other wanna-be authors.  My friend JoAnn and I signed up for the How to Get Your Book Published class believing we actually had a prayer.  Yet as we heard about the.

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Naked Sales: It’s More Popular Than You Think

A friend of mine told me she hates salespeople. As part of her job, my friend has to buy large amounts of printing products.  I asked her, “How do you purchase the things you need to run your operation?  She said, “I don’t deal with the salespeople, I just.

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How to Win Other People Over

Would you ever stand in the way of a rocket going into space? Do you want to hold your country back, or help it move forward? These are important questions. They’re examples of how the milieu creates the meaning. Milieu is the social conditions and events that provide a.

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