As the economy starts to reopen, companies face a delicate question: how can they sell – which is essential to their survival – but do it in a way that isn’t perceived as desperate or off-putting? One Chief Revenue Officer summarized the challenge: “I want to tell my team.
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Is this really who I was meant to be? As a woman in leadership, I often felt like things were just a bit off. Despite decades of acting the way I thought I was supposed to act and doing all the things I thought I was supposed to be.
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In my many years as an organizational consultant, I’ve seen my share of disagreements. From tiffs over meeting protocols to executives duking it out in the board room over million-dollar line items. In exceptional organizations, shared purpose is the ice cutter for moving beyond the day-to-day disagreements. Working collectively,.
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If you’re a leader, you’re a lifeline. Like it or not, you’re one of the most important people in the daily life of your team. When people are working remotely, the words of the leader have outsized impact. In a tome of uncertainty, your ability to give high quality.
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Belief drives behavior, and behavior drives results. In a volatile market, when the stakes are high, a leader’s ability to create shared belief for a team can mean the difference between failure and perseverance. History is filled with examples of small nimble teams who beat out formidable opponents. The.
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Do you feel safe enough to challenge your boss? When people think about safety at work, we tend to think about physical safety, things like masks, and safety harnesses. But if you want to create a high-performing team you also need psychological safety. High performance depends on teammates being.
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Fear has a chilling effect on our ability to engage. It ignites the most primal, self-serving part of our brains. When your brain has been hijacked by fear, your personal short-term interests trump everything else. You’re not able to connect with the person on the other side of the.
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External events are dramatically altering our world. Our only choice now, is the story about how we respond. Nigerian poet and novelist Ben Okri says, “Beware the stories you read or tell; subtly, at night, beneath the waters of consciousness, they are altering your world.” I became acutely aware.
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It’s the holy grail of business. It’s a forever customer, someone so loyal to you they never want to leave. These are the customers who sing your praises to others. They stick with you during a tough time because they consider your offering so essential, they never cancel. Customer.
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What happens when the money spigot is turned off? I’m observing two very different scenarios playing out. When people believe their only purpose in life is to make and produce money, the moment their money is threatened, it rips the rug right out from under them. An organization who defines.
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