If you’re feeling like the workplace (and the world in general) is becoming more crass, you’re not alone. According to Harvard Business Review polls, 98% of people report experiencing uncivil behavior at work. Half say they are treated rudely at least once a week, double the number who reported.
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Companies want customers to love them. Bosses want people to love their jobs. Yet many leaders will tell you, emotion has no place in business. This is cognitive dissonance at best, dangerous at worst. Let’s start with the cognitive dissonance. To think you can strip emotion out of the.
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What’s more important? Getting the order out today, or creating a culture that will enable you to do 5,000 orders next year? The answer of course, is both. One task is urgent, the order today, it’s easy to understand what to do. The other issue is important, creating an.
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Would you hire a wind surfer? How about a furniture painter? Would leadership promote someone who spends their weekends writing and reading poetry? We often think hobbies and leisure time activities take us away from work. But developing a rich life outside of work can make you more successful.
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Have you ever done an employee survey? How honest were you? Did the questions even scratch the surface of the true feelings you have about your job? Organizations increasingly concerned about the cost of turnover and lack of employee engagement often lean on employee surveys to get insights into.
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As a leader, it’s frustrating to hear whining. In response, leaders often say, “Don’t come to me with a problem, come to me with a solution.” It sounds good in theory, but telling your people they can only come to you with answers, keeps you from hearing valuable feedback. .
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Have you ever worked for a terrible communicator? Perhaps you have a family member who routinely criticizes everyone. There’s nothing like the dysfunctions of others to bring out the beast in us. When I was in my twenties and thirties, I spent the better part of a decade as.
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Have you ever heard a manager complaining about their employees? The complaints run from “I can’t get good people” to, “My people don’t care enough” to, “I can’t keep good people.” Next time you hear someone complaining, consider this perspective. The true measure of a leader is their people..
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We’ve all been there. You’re at the annual meeting; the leaders rattle off the usual buzzwords. Eyes glaze. The question is why? No one shows up to a meeting wanting to be bored. Leaders certainly don’t want their teams to disengage. But words matter. When leaders overuse jargon with.
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What are you going to accomplish this year? Or perhaps at this point, a better question might be, what were you going to accomplish? Have you already given up that plan to lose ten pounds? Is making a million still on the table? If you’re like most people, you.
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