How often do you hit the wall? It’s 3 o’clock (or 10 o’clock), you haven’t finished half of what you need to accomplish, but fatigue is hitting you like a ton of bricks. For me, it’s feels like a wave of exhaustion washing over my entire body. I notice.
[Read More]
Here we go again. Wells Fargo was recently fined $185 million because thousands of their employees set up millions of fake accounts customers didn’t ask for. Here’s what happened: The employees were incented to open additional accounts for existing customers. The sales goals were aggressive. Employees were evaluated, ranked.
[Read More]
Do you want to achieve more success? Or do you want to improve your leadership abilities? It’s a nuanced, and important question. When we want to advance our career, our first instinct is to focus on achievement, accomplishing certain milestones like pulling off the big deal, launching the new.
[Read More]
Have you ever faced public humiliation? I have. Years ago I was up for a promotion; I knew that one of my peers was also being considered. I lost. My boss at the time had the good grace to call me into his office, late in the day, and.
[Read More]
I was the only white person in the classroom, and I didn’t know how to do the hula, which was embarrassing. Have you ever been the only person of your race or sex in a classroom or meeting? If so, you know what it’s like to be the odd.
[Read More]
Wine is glamorous. But winemaking? Not so much. I recently interviewed Susan Wingo Kiers, owner of Ox-Eye Vineyards, a Virginia farm winery in the Shenandoah Valley. Susan and her husband John Kiers purchased a 100-acre farm in 1996 for the purpose of growing grapes. Now, after twenty years of.
[Read More]
Have you ever been faced with a challenge that you don’t know how to handle? Were you ever in a situation where you felt overwhelmed and unprepared? We’ve all been there. My instinct in these situations is to reach for a book. Nowadays it might also be a YouTube.
[Read More]
How do you respond when someone offers you a suggestion? Consider this scenario. Imagine you just gave a presentation. Afterwards, your boss says, “It was good, but you included too much detail, next time make it crisper.” How do you react? Do you feel the need to explain why.
[Read More]
Have you ever tried to persuade a group to take action? How do you approach the situation? Do you convince people by telling them why you believe your recommendations are the right move? Do you try to get them engaged in your story? How often do you say, I.
[Read More]
How often do you find yourself making the same mistake? Again. And Again. I was talking to a colleague, who also happens to be my daughter. She was describing a client scenario; I jumped in quickly assuming I knew what they wanted. She paused, annoyed, then went on to.
[Read More]
